Your order is immediately placed with the manufacturer and scheduled for production. We require a written statement cancelling you order within three days from receipt of payment. If your order is not cancelled prior to shipping, you will be responsible for all round trip shipping charges. After 3 Days a 20% restocking fee will be assessed to all cancelled orders. Custom orders cannot be cancelled after they have been placed into production. If your order is cancelled prior to production, a 10% cancellation fee will apply.