Shipping and Handling

Free shipping is considered "to the curb" and may include garage delivery or first floor delivery depending on the carrier but cannot be guaranteed. Please note to contact us regarding any "Specialty Services"fees which include Room of Choice, Set Up, Remove Debri, or Installation as these services will incur additional charges.

Shipping and delivery days are Monday - Friday with the exception of applicable holidays. We receive great shipping rates and we try to pass these savings on to you with most items shipping free to your home or special offers are given on shipping!!! Shipping Sur-charges will apply to Northern and Northwestern states. Insurance is included to replace any damaged pieces that have proper documentation. Please notify us before sending payment for stock questions and with your zip-code to receive accurate freight quotes. Please note that is you are ordering three or more pieces that carry a freight surcharge we can make an allowance to reduce the freight surcharge as long as all pieces are going to the same destination. Currently we ship only to locations in the Continental United States. For shipping outside the US, please inquire. International rates apply.

Your purchased items are insured and on our freight van-lines for delivery. You will receive an Advanced Shipment Notification once your items ship. Please wait a few days for the system to update before calling customer service. You will be contacted by the delivery provider for delivery appointment. You can also call 1-877-205-0381 to speak with someone regarding appropriate day for delivery. Mallery Hall LLC will not be held responsible for storage or redelivery fees if you refuse your item for any reason. We require payment of all such fees before items can be redelivered.

Mallery Hall LLC and its affiliates are not liable for any furniture damages when customer uses their own contracted Freight Carrier. All items are inspected prior to leaving manufacturers and are in excellent and new condition. It is customer’s responsibility to track freight, insure condition of freight, and filing any necessary claims. Mallery Hall may request extra service’s for your order to see that your extra fragile items get to you safely (for instance blanket furniture mover) this additional cost will be the customer’s responsibility so if you have any questions re; pricing online-please contact us before purchasing, as there may be an additional charge. Mallery Hall reserves the right to cancel any transaction if terms are not agreeable

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